We take pride in providing fast and efficient shipping to ensure that you receive your purchases promptly.
- Orders over $99 ship FREE. Orders under $99 incur a flat rate shipping charge of $11.
- Most orders are processed & shipped within 48 hours (excludes weekends & holidays).
- We ship orders via USPS & UPS Ground. Tracking information is provided on all orders. All shipments are insured up to $100 at no additional charge.
- Expedited shipping services are available, upon request.
- Processing times may vary during peak season or promotional periods.
- If your order is expected to be delayed for any reason, our Customer Care department will reach out to you with an estimated shipping date.
Can I change my order once submitted?
Orders are shipped quickly. Please call us at (239) 330-3388 or email firstname.lastname@example.org if you would like to make a change to your order.
- We currently ship only to Canada, the UK and US military APO/FPO addresses.
- International orders ship via Priority Mail International (PMI). All shipments are insured against loss, damage or missing contents up to $200 at no additional charge.
- All customs fees, duties, taxes and VAT are the responsibility of the customer and are non-refundable.
- We cannot accept exchanges on orders shipped internationally.
Returns And Exchanges
What is your return policy?
We want you to be satisfied with your Tunaskin purchase! We will gladly accept returns or exchanges within 30 days.
• If you received the wrong item or a damaged or defective product, we will correct the problem immediately at our expense.
• Returns must be initiated within 30 days of your original order date. Returns requested beyond the 30 day return period will not be accepted.
• *Our return window may be extended to 60 days during the holidays.
• Returns or exchanges must be mailed back to our warehouse within 7 days after you receive a return shipping label.
• All returned items must be in their original condition - unworn, unwashed with tags. Please note that items that are received worn or damaged may not be accepted.
• All returns or exchanges should be returned to our warehouse at: TUNASKIN, 11611 Bonita Beach Rd SE 101, Bonita Springs, FL 34135
Tunaskin Original Collection
Please note that our Original Collection shirts are excluded from our standard return policy. Due to the exclusive nature of these designs, we are unable to accept returns or exchanges on any Tunaskin Original Collection purchase.
Personalized or Customized Items
Items that have been personalized, customized or made to order specifically for you cannot be returned for a refund.
Clearance or Final Sale Items
Items marked as "clearance" or "final sale" are sold as-is and are non-refundable, including all purchases made during our annual Sample Sale.
Gift card purchases are final.
How long does it take to process my refund?
All refunds will be issued to the original payment method within 1-2 business days from receipt of your return. Refunds may take up to a week to post to your financial institution.
• Customs, duties, taxes and VAT are non-refundable.
• Shipping fees are non-refundable.