Return Policy
🎁 Holiday Return Policy
Orders placed Nov 1 – Dec 31 can be returned or exchanged up until Jan 31.
(Final Wave sale items are not eligible for return.)
Return & Exchange Options
Free Exchanges
- Swap for a new size, color, or product at no cost. We’ll cover return shipping and ship the replacement for free.
Refund to Gift Card (Best Value!)
- Choose store credit and we’ll add a $5 bonus to your gift card balance as a thank-you.
Refund to Original Payment Method
- A $5 return label fee will be deducted from your refund.
- Want to avoid the fee? Choose a gift card refund instead and get the $5 bonus.
Standard Return Policy
- Returns and exchanges accepted within 30 days of order date.
- Items must be unworn, unwashed, and have tags attached.
- Return package must be shipped within 7 days of receiving your label.
- Sale prices are not retroactive and cannot be applied to past purchases.
🚫 Items Not Eligible for Return
- Final sale / clearance items (including Sample Sale + Final Wave)
- Personalized or customized products
- Gift cards
- International orders: returns allowed at your expense; exchanges not available
Refund Timing
- Refunds are processed within 1–2 business days after we receive your item.
- Allow up to 7 business days for funds to appear in your account.
- Shipping fees, duties, VAT, and customs charges are non-refundable.
📍 Return Address
TUNASKIN
ATTN: Returns Dept
11611 Bonita Beach Rd SE, Suite 101
Bonita Springs, FL 34135
RETURNS AND EXCHANGES
How to Return your Product
Please visit our Returns/Exchanges portal to begin your return/exchange.
CAN I RETURN OR EXCHANGE A TUNASKIN STORE PURCHASE ON YOUR WEBSITE?
Yes.
Enter your order details at the top of the page where it says START A RETURN.
You'll need the order number at the bottom of your store receipt.
If you are having trouble locating your receipt or cannot login to your account, please email us at customercare@tunaskin.net
WHAT IF MY ITEM IS DEFECTIVE?
We want you to be satisfied with your purchase.
If you received a factory defective item we will happily replace it and cover the return shipping costs.
To return or replace a defective item, please select START A RETURN at the top of this page. If you are having trouble, please reach out to us at customercare@tunaskin.net
Defects from misuse or wear will not be honored.