Return Policy

🎁 Holiday Return Policy

Orders placed Nov 1 – Dec 31 can be returned or exchanged up until Jan 31.
(Final Wave sale items are not eligible for return.)

Return & Exchange Options

Free Exchanges

  • Swap for a new size, color, or product at no cost. We’ll cover return shipping and ship the replacement for free.

Refund to Gift Card (Best Value!)

  • Choose store credit and we’ll add a $5 bonus to your gift card balance as a thank-you.

Refund to Original Payment Method

  • A $5 return label fee will be deducted from your refund.
  • Want to avoid the fee? Choose a gift card refund instead and get the $5 bonus.

Standard Return Policy

  • Returns and exchanges accepted within 30 days of order date.
  • Items must be unworn, unwashed, and have tags attached.
  • Return package must be shipped within 7 days of receiving your label.
  • Sale prices are not retroactive and cannot be applied to past purchases.

🚫 Items Not Eligible for Return

  • Final sale / clearance items (including Sample Sale + Final Wave)
  • Personalized or customized products
  • Gift cards
  • International orders: returns allowed at your expense; exchanges not available

Refund Timing

  • Refunds are processed within 1–2 business days after we receive your item.
  • Allow up to 7 business days for funds to appear in your account.
  • Shipping fees, duties, VAT, and customs charges are non-refundable.

📍 Return Address

TUNASKIN
ATTN: Returns Dept
11611 Bonita Beach Rd SE, Suite 101
Bonita Springs, FL 34135

RETURNS AND EXCHANGES

How to Return your Product

Please visit our Returns/Exchanges portal to begin your return/exchange.

CAN I RETURN OR EXCHANGE A TUNASKIN STORE PURCHASE ON YOUR WEBSITE?

Yes.

Enter your order details at the top of the page where it says START A RETURN.

You'll need the order number at the bottom of your store receipt.

If you are having trouble locating your receipt or cannot login to your account, please email us at customercare@tunaskin.net

WHAT IF MY ITEM IS DEFECTIVE?

We want you to be satisfied with your purchase.

If you received a factory defective item we will happily replace it and cover the return shipping costs.

To return or replace a defective item, please select START A RETURN at the top of this page. If you are having trouble, please reach out to us at customercare@tunaskin.net

Defects from misuse or wear will not be honored.

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