Shipping Policy

We take pride in providing fast and efficient shipping to get your order to you as quickly as possible.

Shipping Rates

• Orders of $99 or more: Free standard shipping

• Orders under $99: $11 flat rate standard shipping

Order Processing

Most orders are processed and shipped within 1–2 business days. Orders are processed Monday through Friday, excluding holidays.

Orders placed on weekends or holidays will begin processing on the next business day. Processing times may vary during holidays, sales, and other busy periods.

Shipping & Delivery

Once your order ships, you'll receive an email with tracking information. Please allow some time for the carrier to update tracking details after your shipping confirmation is sent.

Delivery times vary depending on your location and the carrier. Shipping estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

International Shipping

We currently ship within the United States only.

Lost, Delayed, or Damaged Packages

If your tracking information shows your package as delivered but you cannot locate it, or if your shipment is significantly delayed, please contact our Customer Care team at customercare@tunaskin.net for assistance.

If your order arrives damaged or you receive an incorrect or defective item, please contact us so we can help resolve the issue.

For information about returns and exchanges, please review our Returns & Exchanges Policy.